Returns & Refund Policy

At tap47posters.com, we understand the importance of printed materials for your important life moments. Our Personalized Print program promises absolute satisfaction with your final product, so you can order with peace of mind. The program includes a thorough review of your order and order notes by two design professionals before printing to ensure every detail is perfect. Our design team will contact you if they catch any issues and confirm that you approve of any changes before printing. The program also covers free reprints within 7 days of receipt of your order if your item has any print or quality defects that should be covered in our process. At tap47poster.com, your satisfaction is our commitment.

Cancellation Policy

You have the option to cancel your order and receive a full refund as long as it has not entered the print production stage. Please keep in mind that the majority of orders are sent to print within a few hours of placement. Once an order has reached the print stage, it cannot be canceled.

Returns

The products sold by tap47poster.com are custom printed and therefore not eligible for returns.

However, if the printed items are clearly defective due to an error with a printing process or if they were damaged during shipping, the order may be eligible for a courtesy reprint. If you believe this may be the case with your order, please review the Reprints / Refunds section below. Please provide your contact details, order number, and digital images depicting any damage or defects. Customers are required to report issues within 7 days of the order being delivered to the provided address.

Reprints / Refunds

To qualify for a reprint or refund, inform tap47poster.com by emailing us at support@tap47poster.com within 7 days of the order being delivered to the provided address. “Delivered” is defined by the shipping company tracking timestamp.

Please include:

• Your contact information
• Order number
• Photos showing any damage or defects

Upon receiving your message detailing concerns with your order, we will review the photos you submitted and may reach out to you for further clarification.
If a reprint is authorized, it will be produced in the next production run and dispatched using our complimentary shipping.

Tap47poster.com may fully/partially refund the order rather than issuing a reprint. Upon initiation of a refund, you can expect to receive the credit within 2-3 days, though the timeframe is primarily subject to your card issuer’s policies.

Typos/Misspellings

Tap47poster.com carefully examines each order for correct sizing and resolution to ensure the highest quality for printing. The client is responsible for the text submitted. Text typos in the customer submitted text are the responsibility of the client.

Should there be a need for a reprint due to a design error, don’t hesitate to contact us, and we’ll collaborate with you to find a resolution.

Shipping

The cost and terms of shipping orders will be made available in the shopping cart during checkout. “Free Shipping” only applies to the contiguous United States. An additional charge will be applied to any shipments outside the contiguous United States and for all expedited shipping. tap47poster.com is not responsible for shipping delays caused by the carrier.

Shipping costs are non-refundable. If an order is not delivered per published timelines and/or returned to tap47poster.com due to an incorrect or insufficient shipping address, the client is not eligible for a refund. Nonetheless, should there be a delay in the delivery of your order, feel free to reach out to us, and we’ll offer any assistance within our capacity.

Incorrect or Insufficient Address 

Refunds will not be issued for orders shipped to an incorrect address as provided by the client. Upon receiving the returned order at our facility, Tap47poster.com will reship the order to the corrected address at no extra charge. Reshipped orders will be sent via our complimentary shipping. If the client would like the order reshipped via expedited shipping, an additional expedited shipping fee would be applicable.

Contact Us

If you have any questions about Returns, Refunds, or Shipping, contact us here or at support@tap47poster.com.